General Information

<body topmargin=0 leftmargin=0 marginheight=0 marginwidth=0> <table cellpadding=0 cellspacing=0 border=0><tr> <td valign="top" colspan=2 height=100 BGCOLOR="#CC3300" TEXT="#080000" bgproperties="fixed" background="04900640dvmwjc.jpg"> <bR> <bR> <bR> <div> <A HREF="id31.htm" TARGET="_top" TITLE="Finished Goods"><U><B>Finished Goods</B></U></A><B>   |   </B><A HREF="id20.htm" TARGET="_top" TITLE="Leather Hides"><U><B>Leather Hides</B></U></A><B>   |   </B><A HREF="id26.htm" TARGET="_top" TITLE="Scrap Leather"><U><B>Scrap Leather</B></U></A><B>   |   </B><A HREF="id29.htm" TARGET="_top" TITLE="Specials"><U><B>Specials</B></U></A></div> <div> </div> </td> </tr><tr> <td valign="top" width=150 BGCOLOR="#CC3300" TEXT="#080000" bgproperties="fixed" background="04a96c00dvmwjc.jpg"> <div> <A HREF="http://www.clgco.com" TARGET="_top" TITLE="http://www.clgco.com"><U><B><U>Home</U></B></U></A></div> <div> <A HREF="id15.htm" TARGET="_top" TITLE="About Us"><U>About Us</U></A></div> <div> <A HREF="id22.htm" TARGET="_top" TITLE="Contact Us"><U>Contact Us</U></A></div> <div> General Information</div> <div> <A HREF="id23.htm" TARGET="_top" TITLE="Locations"><U>Locations</U></A></div> <bR> </td> <td valign="top" height=380 BGCOLOR="#FFFFFF" TEXT="#080000"> <div> <TABLE BORDER="0" CELLPADDING="2" CELLSPACING="1" WIDTH="547" BORDERCOLORLIGHT="#C0C0C0" BORDERCOLORDARK="#808080" FRAME="BOX" RULES="ALL" ALIGN="LEFT" HSPACE="0" VSPACE="0" > <tR> <tD VALIGN=TOP HEIGHT= 45 WIDTH="86"><div> <A HREF="#prices" TITLE="General Information"><U>Prices</U></A></div> </tD> <tD VALIGN=TOP WIDTH="86"><div> <A HREF="#new_accounts" TITLE="General Information"><U>New Accounts</U></A></div> </tD> <tD VALIGN=TOP WIDTH="86"><div> <A HREF="#special_orders" TITLE="General Information"><U>Special Orders</U></A></div> </tD> <tD VALIGN=TOP><NOBR><div> <A HREF="#shipments" TITLE="General Information"><U>Shipments</U></A></div> </NOBR></tD> <tD VALIGN=TOP WIDTH="86"><div> <A HREF="#back_orders" TITLE="General Information"><U>Back Orders</U></A></div> </tD> <tD VALIGN=TOP WIDTH="86"><div> <A HREF="#returns" TITLE="General Information"><U>Returns</U></A></div> </tD> </tR> </TABLE></div> <bR> <bR> <bR> <bR> <div> <B><U> <A NAME="prices"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="1" ALIGN="bottom" WIDTH="1" HSPACE="0" VSPACE="0" ></A></U></B><B><U>Prices</U></B></div> <div> All prices are subject to change without notice; however, notification of price changes will normally be sent with our regular catalog and flyers.  We reserve the right to ship all orders at the prevailing price at the time of shipment.  Always check the invoice or call our sales department for the current price.</div> <bR> <div> <B><U> <A NAME="new_accounts"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="1" ALIGN="bottom" WIDTH="1" HSPACE="0" VSPACE="0" ></A></U></B><B><U>New Accounts/Minimum Orders</U></B></div> <div> For your convenience we accept Mastercard, and Visa.  All orders will be shipped CERTIFIED CHECK or ACCEPTED CREDIT CARD unless a <A HREF="http://www.clgco.com/downld/CCCredit.pdf" TARGET="_top" TITLE="http://www.clgco.com/downld/CCCredit.pdf"><U>credit application</U></A> has been submitted to establish an open account or COD CHECK terms.  If you have been in business less than 1 year, all orders will be shipped COD CERTIFIED CHECK or CREDIT CARD for the first six months.  All open accounts are due thirty days from date of invoice.  When applying for open account a <A HREF="http://www.clgco.com/downld/CCCredit.pdf" TARGET="_top" TITLE="http://www.clgco.com/downld/CCCredit.pdf"><U>Carroll Companies credit application</U></A> must be submitted, please allow approximately 10 working days for processing.</div> <bR> <div> A $200.00 minimum opening order is required to set up a new account.  Thereafter orders must be a minimum of $100.00.  A service charge of $10.00 will be added to any sample order under $100.00</div> <bR> <div> <B><U> <A NAME="special_orders"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="1" ALIGN="bottom" WIDTH="1" HSPACE="0" VSPACE="0" ></A></U></B><B><U>Special Orders</U></B></div> <div> Any customer who wishes to order special made items should call or sales department at 828-264-2521 or E-mail us at <A HREF="mailto:cfairchi@clgco.com" TARGET="_top" TITLE="mailto:cfairchi@clgco.com"><U>sales@clgco.com</U></A> to find out about pricing, delivery, minimum quantities, pre-payments and deposits. etc.</div> <bR> <div> <B><U> <A NAME="shipments"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="1" ALIGN="bottom" WIDTH="1" HSPACE="0" VSPACE="0" ></A></U></B><B><U>Shipments</U></B></div> <div> All orders will be shipped United Parcel Service unless otherwise specified.  All orders are shipped FOB Boone, NC.</div> <bR> <div> <B><U> <A NAME="back_orders"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="1" ALIGN="bottom" WIDTH="1" HSPACE="0" VSPACE="0" ></A></U></B><B><U>Back Orders</U></B></div> <div> Every effort will be made to ship your order complete.  However, please indicate if you wish "Out of Stock" items to be canceled or back ordered.  Back orders will be canceled after 45 days unless customer specifies otherwise.</div> <bR> <div> <B><U> <A NAME="returns"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="1" ALIGN="bottom" WIDTH="1" HSPACE="0" VSPACE="0" ></A></U></B><B><U>Returns</U></B></div> <div> All returns require an authorization number from your sales person.  All merchandise should be inspected upon receipt.  No return authorization will be issued beyond 15 days of invoice date.  No credit will be issued without return authorization.</div> </td> </tr></table></body>